Terms of Use

Last Updated:

1. Agreement to Terms

By accessing and using the website glowwashglow.world ("Website"), operated by Glowwashglow, you agree to be bound by these Terms of Use ("Terms"). If you do not agree to these Terms, please do not use our Website.

These Terms constitute a legally binding agreement between you and Glowwashglow regarding your use of the Website and purchase of products. If you are a consumer (Verbraucher) within the meaning of Austrian law, the mandatory provisions of Austrian consumer protection law apply, in particular the Konsumentenschutzgesetz (KSchG) and the Fern- und Auswärtsgeschäfte-Gesetz (FAGG). To the extent that these Terms conflict with mandatory consumer rights under Austrian law, the mandatory statutory provisions shall prevail.

2. Company Information

Glowwashglow

Siedlungsstraße 1

3314 Strengberg, Austria

Email: callback@glowwashglow.world

3. Eligibility

To use our Website and purchase products, you must:

  • Be at least 18 years of age
  • Have the legal capacity to enter into binding contracts
  • Not be prohibited from using the Website under applicable laws
  • Provide accurate and complete information when placing orders

4. Products and Services

4.1 Product Information

We make every effort to display products accurately on our Website. However, we cannot guarantee that product descriptions, images, or other content are entirely accurate, complete, or error-free.

4.2 Dietary Supplements

Our products are dietary supplements and are not intended to diagnose, treat, cure, or prevent any disease. Products sold on this Website are not medicines and are available without a prescription.

  • Always read the product label before use
  • Consult a healthcare professional before starting any supplement regimen
  • Do not exceed the recommended daily intake
  • Keep products out of reach of children
  • Individual results may vary

4.3 Pricing

All prices are displayed in Euros (€) and include applicable VAT. We reserve the right to change prices at any time without prior notice. The price applicable to your order is the price displayed at the time of purchase.

5. Orders and Payment

5.1 Order Process

When you place an order, you are making an offer to purchase products. We reserve the right to accept or decline your order. An order is confirmed only when we send you an order confirmation email.

5.2 Payment

We accept various payment methods as displayed during checkout. Payment must be made at the time of order. All payment information is processed securely through our payment providers.

5.3 Order Cancellation

We may cancel orders due to:

  • Pricing or product description errors
  • Product unavailability
  • Suspected fraudulent activity
  • Inability to verify payment information

6. Shipping and Delivery

We ship to addresses within Austria and select European countries. Delivery times are estimates and not guaranteed. Risk of loss passes to you upon delivery. Please see our Return Policy for information about returns and refunds.

7. Intellectual Property

7.1 Our Content

All content on this Website, including text, graphics, logos, images, and software, is the property of Glowwashglow or its licensors and is protected by copyright, trademark, and other intellectual property laws.

7.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use the Website for personal, non-commercial purposes. You may not:

  • Copy, modify, or distribute Website content
  • Use content for commercial purposes
  • Remove copyright or proprietary notices
  • Create derivative works based on Website content
  • Use automated tools to scrape or extract data

8. User Conduct

When using our Website, you agree not to:

  • Violate any applicable laws or regulations
  • Provide false or misleading information
  • Interfere with Website operations or security
  • Attempt to gain unauthorized access to systems
  • Use the Website for fraudulent purposes
  • Transmit viruses or malicious code
  • Harass, abuse, or harm others
  • Infringe on intellectual property rights

9. Disclaimer of Warranties

THE WEBSITE AND PRODUCTS ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that:

  • The Website will be uninterrupted or error-free
  • Defects will be corrected
  • The Website is free of viruses or harmful components
  • Products will meet your specific expectations

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, GLOWWASHGLOW SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE WEBSITE OR PRODUCTS.

Our total liability shall not exceed the amount you paid for the product giving rise to the claim. This limitation applies regardless of the legal theory on which the claim is based. Nothing in these Terms shall exclude or limit our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded or limited under Austrian law. As a consumer, your statutory rights under the Austrian Civil Code (ABGB) and consumer legislation remain unaffected.

11. Indemnification

You agree to indemnify, defend, and hold harmless Glowwashglow, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

  • Your use of the Website
  • Your violation of these Terms
  • Your violation of any third-party rights
  • Your violation of applicable laws

12. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of these websites. Linking does not imply endorsement.

13. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective when posted on this page with an updated "Last Updated" date. Your continued use of the Website after changes constitutes acceptance of the modified Terms.

14. Termination

We may terminate or suspend your access to the Website at any time, without notice, for any reason, including violation of these Terms. Upon termination, your right to use the Website ceases immediately.

15. Governing Law and Jurisdiction

These Terms are governed by the laws of Austria. Any disputes arising from these Terms or your use of the Website shall be subject to the exclusive jurisdiction of the courts in Austria.

If you are a consumer within the EU, you may also bring proceedings in the courts of your country of residence.

16. EU Online Dispute Resolution

The European Commission provides an online dispute resolution (ODR) platform at https://ec.europa.eu/consumers/odr. As required by EU and Austrian law (FAGG), we inform you of this platform. We are not obligated to participate in dispute resolution proceedings before a consumer arbitration board and generally do not do so. Consumers may also assert their rights through the Austrian courts or consumer advice bodies.

17. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

18. Entire Agreement

These Terms, together with our Privacy Policy, Cookie Policy, and Return Policy, constitute the entire agreement between you and Glowwashglow regarding your use of the Website.

19. Contact Information

For questions about these Terms, please contact us:

Glowwashglow

Siedlungsstraße 1

3314 Strengberg, Austria

Email: callback@glowwashglow.world